Recent Water Damage Posts

Roofs can let water in!

5/6/2019 (Permalink)

This is the best time of the year to inspect your roof for leaks and have any repairs needed tended to. The weather is warm and it makes it so much easier to inspect inside and out. During the cold weather months is not a good time to discover that you have loose shingles exposing the roof wood decking to rain, snow, or ice. The cost of having a roof repair done in winter weather might even cost you more.
Examining the inside of your roof in the attic might be a job that you can handle yourself if you know what to look for. Actually, the best time to get in the attic to inspect is during a good rainfall. This way it is much easier to tell where a leak is coming from. If you find a place that is leaking, mark it in some way so you will be sure and know where it is again when you have it repaired. If you check when it is not raining, you may be able to see spots on the floor, walls, or rafters where it has leaked and dried up. Check for signs like this on the insulation as well. Checking the rooftop outside might present more of a problem than the inside. There can always be an element of danger anytime you climb up onto a rooftop. If you are not afraid of heights and are sure footed enough, you might be able to handle it, but anytime the roof it very sloped or you have a fear of heights, it is probably for the best if you have a professional contractor come out to inspect for you. Even if the roof top is visible to you pretty clearly, you might not be able to see where shingles are loose in spots and will be in danger of blowing off in a strong wind. This is not good to happen anytime because when it rains, the water can seep into cracks and possibly cause damage to wood surfaces underneath shingles and tar paper. Shingles around vent pipes and chimneys need to be checked carefully too.

Emergency Water Damage Process

4/22/2019 (Permalink)

Our number one goal is returning damaged areas and items to pre loss condition, doing all we can to make it “Like it never even happened.” 

ONE HOUR: Within one hour from notice of loss, a SERVPRO Franchise Professional will contact you to arrange for service. You’ll know help is on the way!

FOUR HOURS: Within four hours of loss notification, a SERVPRO Franchise Professional will be on-site to start mitigation services. The key to reducing damage and saving money is responding quickly to your damage.

EXPLANATION: A trained, uniformed and equipped SERVPRO® Franchise Professional will walk you through the job process step-by-step, explaining what to expect and the anticipated outcome.

PRETESTING: A SERVPRO Franchise Professional will begin pretesting for restorability, working from the source of the damage outward.

EIGHT HOURS: Within eight business hours of on-site arrival, a verbal briefing of the scope will be communicated to the appropriate person, normally your adjuster or property manager.

CLEANING & RESTORATION:SERVPRO Franchise Professionals will work neatly and efficiently to help you regain control of your property when a damaging event has taken over. They will use state-of-the-art restoration techniques to ensure your property is taken care of right the first time.

FINAL WALK-THROUGH: After the work has been completed, a final walk-through will be conducted with you to help ensure your satisfaction.

Water Damage DO'S and DON'TS

4/2/2019 (Permalink)

SERVPRO is a Franchise company with over 38 years of leadership. Our track record of results has earned us trust of the insurance industry, countless homeowners, and in one unforgettable instance, even the Pentagon. 

SERVPRO Franchise professionals are a team of specialists, trained to professionally clean your home and personal Belongings. 

What Can the Customer do before there is any professionals around to help? SERVPRO has some tips for you. 

Water Damage Clean Water DO'S

  • Shut off the source of water if possible or contact a qualified party to stop the water source.
  • Turn off circuit breakers for wet areas of the building, when access to the power distribution panel is safe from electrical shock. 
  • Remove as much excess water as possible by mopping and blotting.
  • Wipe excess water from wood furniture after removing lamps and tabletop items.
  • Remove and prop up wet upholstery cushions for even drying.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting. 
  • Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture. 
  • Use wooden clothespins to keep furniture skirting off damp floors. 
  • Hang draperies with coated hangers to avoid contact with wet carpeting or floors.
  • Hang furs and leather goods to dry separately at room temperature.

Water Damage Clean Water DON'TS

  • Enter rooms with standing water where electrical shock hazards may exist.
  • Enter affected areas if electrical outlets, switches, circuit breakers or electrical equipment are exposed to water. Always avoid electrical shock hazards.
  • Leave books, newspapers, magazines or other colored items on wet carpets or floors to cause staining. 
  • Leave oriental rugs or other colored rugs on wet wall-to-wall carpets to cause staining. 
  • Use your household vacuum cleaner to remove water possibly causing electrical shock or damage to the vacuum cleaner.
  • Use TVs or other appliances while standing on wet carpets or floors, especially not on wet concrete floors.
  • Turn on ceiling fixtures if ceiling is wet or enter rooms where ceilings are sagging from retained water.

Water Damage Contaminated Water DO'S

  • Avoid all contact with sewage and items contaminated air.
    • Spread contaminated water by walking unnecessarily on damaged or wet areas.
    • Turn on the HVAC system if there is a possibility of spreading contaminated air. 
    • Use household fans to dry the structure and spread contaminants. Wash your hands thoroughly after contact with contaminated items. 

Water Damage Contaminated Water DON'TS

      • Spread contaminated water by walking unnecessarily on damaged or wet areas.
      • Turn on the HVAC system if there is a possibility of spreading contaminated air. 

      These Emergency Tips will assist you in taking the proper action until your SERVPRO Franchise Professional arrives. 

The Water You Don't See

3/21/2019 (Permalink)

It's the Water you don't see, that causes the most damage.

About SERVPRO Franchise Professionals 

SERVPRO Franchise Professionals are trained to safely clean and restore your home, utilizing the following procedures:

  • Identify the Source/Type of water
  • Measure Temperature and humidity for drying analysis
  • Survey the extent of damage and inspect premises for hidden moisture
  • Preform Emergency water extraction
  • Move and block Furniture & Contents
  • Inspect Carpet Pad/Carpet and provide service
  • Apply necessary treatments (Disinfectants/Deodorization)
  • Utilize Advanced Drying and monitoring equipment
  • Dispose of refuse 

 Areas that can be affected by a Small Water Leak

  • Sheathing
  • Wall Stud
  • Insulation
  • Interior Area
  • Drywall
  • Baseboard
  • Carpet
  • Carpet Padding
  • Bottom Wall plate
  • Subfloor
  • Floor Joist
  • Sill Plate
  • Basement 
  • Foundation

A Small Leak Could Be a Big Problem! 

There's no such thing as a small disaster, especially when a small leak now could blossom into a big claim later. Unseen water can soak through walls, seep through carpet and pool on subfloors, causing major problems over time. Instead of trusting untrained eyes, help ensure the value of your client's property by calling a SERVPRO Franchise Professional.

SERVPRO Franchise Professionals have the equipment, training and experience to find and dry unseen water before secondary damages set in. To help small leaks from becoming big problems call 1-800-SERVPRO.

Frozen Pipes

2/22/2019 (Permalink)

Severe winter weather ranks third as a cause of insured catastrophe losses, after hurricanes and tornadoes, according to the Insurance Information Institute. Losses from snow, ice, and freezing temperatures across the United States average about $1.2 billion a year, according to the New York Times.

Have a water damage as a result of pipes freezing? Call Us Today – (914) 358-9000

Preparing your home for cold weather can help avoid potentially costly problems, like frozen pipes. When water freezes it expands. That’s why a can of soda explodes if you put it into a freezer to chill quickly and forget it. When water freezes in a pipe, it expands the same way. If the water expands enough, the pipe bursts, water escapes, and major damage can begin.

Take preventative action:

  • Insulate pipes, especially those close to outside walls, attics or crawl spaces where the chance of freezing is greatest
  • Seal air leaks surrounding or near pipes
  • Keep garage doors closed if there are water supply lines in the garage
  • Disconnect all outdoor hoses and turn off water to exterior faucets and sprinkler systems
  • Open kitchen and bathroom cabinet doors to allow warmer air to circulate around the plumbing
  • Keep heat at 55 degrees F. or higher even when you are out of town
  • During a cold spell turn on both hot and cold faucets near outside walls to allow a small trickle of water to run during the night
  • If you need to be away from home, leave the heat on and drain your water system before you go
  • Identify the locations of shutoff valves so that you are prepared to stop the flow of water as soon as possible when a pipe bursts

To thaw frozen pipes:

  •  If you turn on a faucet and only a trickle comes out, suspect a frozen pipe.  Likely places include against exterior walls or where your water service enters your home through the foundation.
  • Keep the faucet open.  As you treat the pipe and the frozen area begins to melt, water will begin to flow through the frozen area.  Running water will help melt the ice inside.
  •  Apply heat to the section of pipe like using an electric heating pad or hairdryer.  Never use an open flame.
  •  Apply heat until full water pressure is restored.  If you cannot thaw the pipe, call a licensed plumber.

 Check all other faucets in your home to find out if you have additional frozen pipes.

***If in doubt about any of the above steps or if you do not feel comfortable with the situation, it is always best to contact a licensed plumber.

In the event you incur frozen pipe damage, SERVPRO of Tarrytown/Elmsford's trained technicians are available 24/7 to assist with your cleanup and restoration needs,  call (914)358-9000! 

7 Tips to Avoid Bursting Pipes

2/18/2019 (Permalink)

Let's start off by explaining why water pipes burst in the first place. 
As the temperature drops down, the water freezes expanding inside the pipe. This causes pressure on the pipe itself. When the pressure gets too high, the pipe ruptures. How this actually happens is through a chemical anomaly. As a liquid cools, its molecules begin to slow down. As they slow down, the molecules get closer together causing them to become more dense. However, water molecules try to align with other water molecules based on their hydrogen bonds, and this is what causes the expansion. Interestingly enough, ice has a volume up to 9% greater than the water it was formed from. You can also think of it as, ice is less dense but takes up more space. This is the reason why icebergs float. 
Now let's take a look at some tips you can do to avoid bursting pipes when the temperature drops down.  

Indoor:

  • If the temperatures dip below freezing, let warm water drip overnight
  • Keep the cabinet doors under sinks and appliances open to allow heat circulation
  • Shut off and drain your water system if you are leaving for a few days

Outdoor:

  • Wrap outside faucets
  • Caulk around pipes where they enter the house
  • Disconnect garden hose
  • Drain in-ground sprinkler systems 

Source: Berry, Nick. "Why Cold Weather Makes Your Water Pipes Burst"

Pipe Bursting Season

1/10/2019 (Permalink)

Water pipes burst because the water inside them expands is it gets close to freezing, and this causes an increase in pressure inside the pipe. When the pressure gets too high for the pipe to contain, it ruptures. 

When water freezes, its molecules crystallize into an open hexagonal form, which takes up more space than when the molecules are in their liquid form — that is, the water molecules expand as they freeze.

As the ice expands, it pushes water toward the closed faucet. This causes an immense amount of water pressure to build between the ice blockage and the faucet — eventually, the pipe ruptures under the pressure, usually at a spot where there's little or no ice.

Pipes that are the most at risk of bursting are those located outside of building insulation, or those in unheated interior areas, including basements, attics and crawl spaces.

If you have a pipe burst this season, call SERVPRO of Tarrytown/Elmsford immediately so we can make it "Like it never even happened."

Water Damage Response Tips for Property Owners

1/9/2019 (Permalink)

Even small water damages have the potential to cause serious structural and indoor air quality issues over time. The key to avoiding costly future restoration is to handle every water problem as a real threat to your property. The two primary components of a proper water restoration are: 1) fast action; and 2) thorough drying. 

  • Identify the source of water and take immediate steps to stop further intrusion.
  • Remove as much excess water as possible by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and other table top items.
  • Remove and prop wet upholstery and cushions for even drying.
  • Place aluminum foil or wood blocks between furniture legs and carpet.
  • Remove Oriental rugs or other colored rugs from wet wall-to-wall carpets.
  • Do not leave books, magazines or other colored items on wet carpets or floors.
  • Avoid the use of all electrically-powered devices while standing on wet carpets or floors.

If you have any questions or need to help ensure your property is drying properly, contact SERVPRO of Tarrytown/Elmsford at (914) 358-9000.