Recent Posts

Fire Damage DO'S and DON'TS

4/16/2019 (Permalink)

SERVPRO is a Franchise company with over 38 years of leadership. Our track record of results has earned us trust of the insurance industry, countless homeowners, and in one unforgettable instance, even the Pentagon. 

SERVPRO Franchise professionals are a team of specialists, trained to professionally clean your home and personal Belongings. 

What Can the Costumer do before there is any professionals around to help? SERVPRO has some tips for you. 

Fire damage & Smoke DO'S

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpet.
  • Keep your hands clean. Soot on hands can further soil upholstery, walls, and woodwork.
  • Place dry, colorfast towels or old linens on rugs, upholstery and carpet traffic areas. 
  • If electricity is off, empty freezer and refrigerator completely and prop doors open to help prevent odor. 
  • Wipe soot from chrome on kitchen and bathroom faucets, trim and appliances, then protect these surfaces with a light coating of lubricant.
  • If heat is off during winter, pour RV antifreeze in sinks, toilet bowls, holding tanks and tubs to avoid freezing pipes and fixtures. 
  • Wash both sides of leaves on house plants. 
  • Change HVAC filter, but leave system off until a trained professional can check the system.
  • Tape Double layers of cheesecloth over air registers to stop particles of soot from getting in or out of the HVAC system.

 Fire damage & Smoke DON'TS

  • Attempt to wash any walls or painted surfaces without first contacting your SERVPRO Franchise Professional
  • Attempt to shampoo carpet or upholstered furniture without first consulting your SERVPRO Franchise Professional.
  • Attempt to clean any electrical appliances (TV sets, radios, etc.) that may have been close to fire, heat or water without first consulting an authorized repair service. 
  • Consume any food or beverages that may have been stored close to fire, heat or water. (They may be contaminated) 
  • Turn on ceiling fixtures if ceiling is wet. Wiring may be wet or damaged and cause electrical shock, and air movement may create secondary damage. 
  • Send garments to the dry Cleaner. Improper cleaning may set smoke odor. 

These Emergency Tips will assist you in taking the proper action until your SERVPRO Franchise Professional arrives. 

Follow the DO's and DON'TS to reduce damage and increase the chances of a successful restoration. Call SERVPRO of Tarrytown/Elmsford for any remediation help at (914)358-9000.

What is lurking in YOUR ducts?

4/12/2019 (Permalink)

Have you ever wondered what is lurking in your ducts? 

Sweeping away years of dust and dirt - reducing potential for damage and health risks.

Since the ventilation system is often the biggest culprit in poor indoor air quality, inspecting the ductwork should be a high priority. In most cases, the HVAC system has been operating for some time without much attention. Dirty ducts can circulate odors, contaminants such as mold, and irritating dust throughout your building or home. 

A routine part of SERVPRO of Tarrytown/Elmsford is inspecting the heating, ventilation and air conditioning unit (HVAC). Keeping the HVAC system and ductwork clean can potentially extend the life span of the equipment by allowing it to operate at peak condition, which can in turn save you money. 

If you want your ducts cleaned, call SERVPRO of Tarrytown/Elmsford today at (914) 358-9000 or send us an email to to schedule your appointment! 

The Truth About Mold

4/11/2019 (Permalink)

The Truth about Mold

Mold Spores are everywhere in our environment and can enter home easily. Most types of mold grow quickly if they have a water source, and organic food source and temperatures between 60 and 86 Fahrenheit. 

An Institute of Medicine study found excessive dampness indoors is a public health problem by encouraging growth of molds, dust mites and other organisms. 

Control Moisture and Reduce Mold

  • Correct any water leaks or standing water. 
  • Remove standing water under cooling coils or air air handling units. 
  • Replace washing machine hoses with steel mesh lines. 
  • Move large objects away from the walls to provide good air circulation. 
  • Use exhaust fans in bathrooms, kitchens and laundry rooms. 

Healthy Home Checklist

  • Do you smoke in your home?
  • Do your kitchen, bathroom, and laundry room have adequate ventilation and exhaust fans?
  • Do you change your air filters once a month? 
  • When cleaning or doing laundry, do you use bleach, ammonia or aerosol spray cans?
  • Is your gas fireplace and/or gas stove checked yearly for emissions?
  • Was your home built before 1978? If so, has it been checked for lead-based paint?
  • Do your bathrooms have carpet? 

Causes of Indoor air Pollution

  • Asbestos building products when dislodged( No longer intact)
  • Biological contaminants such as mold, dust mites, viruses and pet dander
  • Carbon Monoxide 
  • Formaldehyde found in pressure treated wood
  • Lead (pre-1978 house paint) 
  • Nitrogen dioxide
  • Particulates found in dust, pollen, cleaning sprays and poorly ventilated areas
  • Tobacco smoke
  • Volatile organic compounds including household cleaning products, pesticides and aerosol propellants 

Have a Healthy Home

4/9/2019 (Permalink)

Cleaner Air Means a Healtheir Home

Dirty ducts can circulate odors and contaminants like mold and irritating dust throughout the home. Your SERVPRO Franchise Professional uses a proven Portable Ventilation and Duct Cleaning System to examine ductwork and make a clean sweep, removing years of dust and grime. 

What are the Benefits of Cleaning Ducts and HVAC?

  • It Lowers indoor air pollution 
  • Reduces pet dander
  • Eliminates offensive odors
  • Restores peak operating condition 
  • Prolongs the life of your systems 

Clean Air in the Home 

  • Children in homes with high levels of mold show persistent, cold-like symptoms -300% more than those in clean environments.
  • Every year about 40 pounds of dust is generated 1,500 square feet in a home.
  • Roughly 80 Percent of the particles you see floating in your home in a ray of sunshine are dead human skin.

The People

4/9/2019 (Permalink)

A fire in your business, regardless of the size, can be overwhelming. You can regain control quickly to avoid disruptions in your business functions, possibly even closure. Trained in the cleanup and care of your business and equipment, a SERVPRO Franchise Professional will arrive onsite within four hours of loss notification to begin mitigation services understanding timely response could prevent business closure and revenue loss. Communicating the extent of damage, indicating how the damage may be handled and providing reassurance are some of the initial steps taken to begin restoration process.

SERVPRO Franchise Professionals offer a variety of services including: 

    1. Smoke and soot removal. 
    2. Water removal and dehumidification. 
    3. Document and equipment restoration.

Proper Removal of fire, smoke, and water damage can prevent further damage, such as lingering odors, mold growth and permanent equipment damage.

Service Response Guidelines 

  1. Within one hour from notice of loss, a SERVPRO Franchise Professional will contact to arrange for a service. 
  2. Within four Hours of a loss notification, a SERVPRO Franchise Professional will be On-site to start mitigation services. 
  3. Within eight business hours of on-site arrival, a verbal briefing of the scope will be communicated to the appropriate person.

Mold Prevention Tips

4/5/2019 (Permalink)

  • Keep humidity levels as low as you can—no higher than 50%–all day long. An air conditioner or dehumidifier will help you keep the level low. Bear in mind that humidity levels change over the course of a day with changes in the moisture in the air and the air temperature, so you will need to check the humidity levels more than once a day.
  • Be sure your home has enough ventilation. Use exhaust fans which vent outside your home in the kitchen and bathroom. Make sure your clothes dryer vents outside your home.
  • Fix any leaks in your home’s roof, walls, or plumbing so mold does not have moisture to grow.
  • Clean up and dry out your home thoroughly and quickly (within 24–48 hours) after flooding.
  • Add mold inhibitors to paints before painting.
  • Clean bathrooms with mold-killing products.
  • Remove or replace carpets and upholstery that have been soaked and cannot be dried promptly. Consider not using carpet in rooms or areas like bathrooms or basements that may have a lot of moisture.
  • To learn more about preventing mold in your home, see the Environmental Protection Agency’s publication A Brief Guide to Mold, Moisture, and Your Home Cdc-pdf[PDF – 1.38 MB]External.
Content source: National Center for Environmental Health

Water Damage DO'S and DON'TS

4/2/2019 (Permalink)

SERVPRO is a Franchise company with over 38 years of leadership. Our track record of results has earned us trust of the insurance industry, countless homeowners, and in one unforgettable instance, even the Pentagon. 

SERVPRO Franchise professionals are a team of specialists, trained to professionally clean your home and personal Belongings. 

What Can the Customer do before there is any professionals around to help? SERVPRO has some tips for you. 

Water Damage Clean Water DO'S

  • Shut off the source of water if possible or contact a qualified party to stop the water source.
  • Turn off circuit breakers for wet areas of the building, when access to the power distribution panel is safe from electrical shock. 
  • Remove as much excess water as possible by mopping and blotting.
  • Wipe excess water from wood furniture after removing lamps and tabletop items.
  • Remove and prop up wet upholstery cushions for even drying.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting. 
  • Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture. 
  • Use wooden clothespins to keep furniture skirting off damp floors. 
  • Hang draperies with coated hangers to avoid contact with wet carpeting or floors.
  • Hang furs and leather goods to dry separately at room temperature.

Water Damage Clean Water DON'TS

  • Enter rooms with standing water where electrical shock hazards may exist.
  • Enter affected areas if electrical outlets, switches, circuit breakers or electrical equipment are exposed to water. Always avoid electrical shock hazards.
  • Leave books, newspapers, magazines or other colored items on wet carpets or floors to cause staining. 
  • Leave oriental rugs or other colored rugs on wet wall-to-wall carpets to cause staining. 
  • Use your household vacuum cleaner to remove water possibly causing electrical shock or damage to the vacuum cleaner.
  • Use TVs or other appliances while standing on wet carpets or floors, especially not on wet concrete floors.
  • Turn on ceiling fixtures if ceiling is wet or enter rooms where ceilings are sagging from retained water.

Water Damage Contaminated Water DO'S

  • Avoid all contact with sewage and items contaminated air.
    • Spread contaminated water by walking unnecessarily on damaged or wet areas.
    • Turn on the HVAC system if there is a possibility of spreading contaminated air. 
    • Use household fans to dry the structure and spread contaminants. Wash your hands thoroughly after contact with contaminated items. 

Water Damage Contaminated Water DON'TS

      • Spread contaminated water by walking unnecessarily on damaged or wet areas.
      • Turn on the HVAC system if there is a possibility of spreading contaminated air. 

      These Emergency Tips will assist you in taking the proper action until your SERVPRO Franchise Professional arrives. 

Can I use bleach to clean mold?

4/2/2019 (Permalink)

What exactly is bleach? Most people have a bottle of bleach as a staple of household cleaning items, which contains 5.0% NaOCl. Bleach is used for whitening and disinfecting. Household bleach is made up of 90% water. As we know, mold LOVES water. This is why you shouldn’t use bleach to clean mold. Also, if you do happen to spray some Clorox on a moldy patch, make sure the surface is a hard, non-porous material such as a tile.

When it comes to porous materials, such as wood, the bleach will actually worsen the situation. It may whiten the outer surface, but the water will soak inside through the pores and actually enable more mold to grow. That is why mold should not be cleaned, but rather removed. If you find you have a bit of mold growing on a surface you should cut that surface out, making sure that there is no more mold remaining. If even a little bit is left over it will start to grow again. Make sure to keep humidity levels low and keep an eye out on the moisture levels.

If you notice mold growing in the bathroom, keep the fan on or a window open while showering as well as whipping down the tiles and ceilings afterwards. This will help prevent mold growth.

If you happen to stumble on mold and not know how to handle it, leave it to the professionals! Our technicians are highly trained and will remove mold quickly and safely. 

So give us a call today at (914) 358-9000!

Let Us Clean Your Carpets!

3/27/2019 (Permalink)

Here at SERVPRO we know stains!

Since 1967 SERVPRO Franchise Professionals have been handling stains and soils of all types, from residential homes to commercial facilities. Using IICRC standards for carpet care as a guide, a SERVPRO Franchise Professional will walk with you through your home and guide you in the best decisions to care for your carpet.

Our crew will: 

  • Show you what cleaning options would be best for your carpet's level of soiling
  • Give you an estimate of time and cost of the carpet cleaning
  • Explain the benefits of soil protection
  • Explain the advantages of a clean carpet for good indoor air quality
  • Explain how you can help prolong your carpet's appearance with frequent vacuuming.

How do we determine the type of care your carpet needs?

Depending on your soil level, SERVPRO will use one of four cleaning methods

For lighter soil level, we will use the Bonnet Cleaning. During this process, the carpet is lightly sprayed with cleaning solution followed by a rotary extractor with a "bonnet" pad is used to pull dirt from the carpet. 

This method is great because it is the least aggressive maintenance cleaning method especially for short piled carpets. They will dry quickly and look as good as new!

If the soil level is light-moderate, we will use the Hot Water Extraction method. During this process, truck mount or portable extraction unit applies cleaning solution with hot water while vacuuming the carpet. 

This method provides a deeper cleaning for all carpet types as well as promotes longer carpet life. 

For carpets affected by water damage, the Deluxe Precondition and Rinse would be the preferred method. During this process, soil emulsifier is sprayed on carpet, setting for 10 to 15 minutes. Extraction unit removes soil and cleaning agent via a vacuuming carpet wand. 

This helps restore the carpet piles and remove deeply soiled areas. 

For carpets affected by fire damage, don't fright! We will use Showcase Premier Cleaning method for those carpets. This is the most thorough cleaning method of the four. It involves two steps. After shampooing the carpet, it will be rinsed and extracted entirely for deep cleaning. 

This restorative method can be used as a back up method if others do no work. 

Give us a call today at (914) 358-9000 and let our professionals clean your carpets! 

Will Your Roof Withstand Winter's Snowy Fury?

3/26/2019 (Permalink)

While snow-covered roofs can make for a picturesque winter scene, the combination of freshly fallen snow with the melting and refreezing of snow can place stress on the roof of your home or business. If more than a foot of heavy, wet snow and ice have accumulated on the roof, you should have it removed as soon as possible to prevent ice dams from forming.

Remember to avoid using ladders in snowy/icy conditions. This can be extremely dangerous and should be left to the professionals. 

For Sloped Rooftops:

It may be possible to remove the snow and ice from your sloped roof using a roof rake – a long-handled tool designed specifically for this purpose. Stand on the ground and pull as much of the snow off the eaves as you can safely reach.

If you cannot safely reach the roof, contact a home builder, landscaping and roofing contractor, or property maintenance company to remove the snow and ice.

For Flat Rooftops:

If your flat roof is easily accessible from an interior stairway, you may want to shovel the roof, but be careful not to damage the roof covering.

Remember to put safety first any time you are on a roof, especially one that is covered in snow and ice. If you have any doubt, leave it to professionals.

How much snow is too much snow?

If you have had a big snowfall in your area and you are wondering whether or not your roof can support the extra weight, do not reach for a ladder or a shovel - reach for the telephone. Calling in a professional to remove the ice and the snow from your roof is always the smartest - and safest - option. Check out this article from that gives excellent advice on what you can do in this situation by clicking the link below:

Snow Removal

Remember, if you experience a water damage as a result of an ice dam, frozen pipe, or snow covered roof, do not hesitate to contact SERVPRO of Tarrytown/Elmsford so our trained technicians can make your loss "Like it never even happened."  

Just Call (914) 358-9000 and one of our staff members can assist you on getting your home restored as quickly as possible.