Recent Posts

Who Will Put the Pieces Back?

4/24/2017 (Permalink)

SERVPRO Franchise Professionals understand the feelings of frustration and overwhelming concern for how to properly handle a fire damage. Their priority is helping you and your customers regain control. SERVPRO Franchise Professionals also understand business closures due to fire damage don't just affect the business owner; they affect the employees, their families and the community. 

Preventative Tips: 

  • Install smoke alarms outside each sleeping area on every level of a home
  • Check Smoke alarms once per month and change the batteries at least once per year
  • Plan an escape route and practice it at least twice a year

Pre Testing 

When a SERVPRO Franchise Professional arrives on the scene following a fire, their first step is to calm the customer's fears. The second step is to pre-test the smoke to determine what type of fire has taken place. Knowing the types of smoke and their behavior patterns is crucial 

  • Wet smoke - Plastics and rubber.
  • Dry Smoke - Paper and Wood. 
  • Protein smoke- Produced by evaporation of material rather than from a fire
  • Fuel Oil Soot- Furnace Puff Backs. 
  • Other- Tear gas, Fingerprint powder, and fire extinguisher residue. 

Smoke and soot residue can damage carpet, upholstery and contents if not removed quickly and efficiently. In a fire-damage structure with soot on the walls and other surfaces, cleaning and restoration is less disruptive and more cost-efficient than replacement. 

The People

4/4/2017 (Permalink)

A fire in your business, regardless of the size, can be overwhelming. You can regain control quickly to avoid disruptions in your business functions, possibly even closure. Trained in the cleanup and care of your business and equipment, a SERVPRO Franchise Professional will arrive onsite within four hours of loss notification to begin mitigation services understanding timely response could prevent business closure and revenue loss. Communicating the extent of damage, indicating how the damage may be handled and providing reassurance are some of the initial steps taken to begin restoration process.

SERVPRO Franchise Professionals offer a variety of services including: 

    1. Smoke and soot removal. 
    2. Water removal and dehumidification. 
    3. Document and equipment restoration.

Proper Removal of fire, smoke, and water damage can prevent further damage, such as lingering odors, mold growth and permanent equipment damage.

Service Response Guidelines 

  1. Within one hour from notice of loss, a SERVPRO Franchise Professional will contact to arrange for a service. 
  2. Within four Hours of a loss notification, a SERVPRO Franchise Professional will be On-site to start mitigation services. 
  3. Within eight business hours of on-site arrival, a verbal briefing of the scope will be communicated to the appropriate person.

 

Mold: Don't Let it Grow!

4/4/2017 (Permalink)

From the Ordinary - Fungi and mold naturally occurs in our environment. In fact, over 100,000 kinds of fungi produce some very useful results. Yeast is a type of fungi used in preparing breads, baked gods, and other food products including some alcoholic beverages. The unique flavor of blue cheese is a result of mold. AN edible mushroom is simply a type of fungi, and lifesaving penicillin is a product of mold (penicillin chrysogenum).

Even though some forms of mold can add value to our lives, other forms can be harmful. Excessive amounts of mold, different types of mold, and/or exposure to molds may present health concerns for some people. 

To the Unhealthy - Intrusion of water into your home or place of business can result in mold growth. Water intrusions can result from storm damage, plumbing or equipment failures, long-standing leaks and poor humidity control. When water intrusions are not addressed right away, the resulting damage can present increased risk of harmful mold growth. Some amount of mold spores are normally present in most environments. If the humidity and moisture levels in a water-damaged environment are not promptly returned to normal, mold spores may grow and multiply. Organic materials found inside a building, such as wood, paper, drywall and insulation, provide food sources for mold growth can lead to indoor environmental conditions that pose a health threat. 

Take Precautions- SERVPRO Franchise Professionals handle water damages every day and know prompt action is required to prevent mold growth. Mold iis more likely to spread when an environment has been subject to moisture for a long period of time. IF your property has sustained a recent water damage, it is vital to remove excess water and dry the structure promptly. If there is an ongoing moisture problem in the building, it is important to be alert for: 

  • The presence of visible mold. 
  • Strong musty odors which may indicate mold is present. 
  • Any evidence of past moisture problems that might have caused undetected mold growth. 
  • Excessive humidity. 

These Conditions may require the expertise of a qualified Indoor Air Quality/Environmental Professional to inspect the building for mold growth and water damage problems. 

Help is here - If you think you might have a mold problem, call 1-800-SERVPRO. A SERVPRO Franchise Professional trained in mold remediation will examine the structure for any visible signs of mold. In the event mold is found, you will be asked to approve and sign a work authorization form prior to any mold cleanup or related work being performed. The technician may also recommend you leave the affected area while the mold cleanup and associated containment process is being safely completed. 

If extensive mold growth is present, additional assistance may be required. Some situations require the addition of an Indoor Air Quality/Environmental Professional with the specialized equipment and services needed to assess and/or repair property. You may wish to consult your adjuster if needed. 

 

Dry Ice Blasting

4/4/2017 (Permalink)

What is Dry Ice Blasting?

Dry ice blasting is a revolutionary blasting method that uses dry ice pellets. (Co2 in solid form) as the blasting material. The process is very environmentally friendly and provides a fast and effective alternative to traditional methods of cleaning industrial production equipment.

The Benefits to Dry Ice Blasting

    • A Dry cleaning process - Dry ice blasting is a completely dry process because dry ice pellets consist of CO2 and vaporize immediately on contact with the surface to be cleaned. 
    • No waste disposal - The system produces no waste products. Only the coating that has been removed remains to be disposed of, and this can usually be swept or vacuumed from the floor. 
    • Environmentally friendly - Dry Ice blasting is completely non-toxic and no hazardous chemicals are used. Costs connected with disposal of blasting materials and solvents are saved. 
    • No abrasion - Dry ice blasting is non-abrasive and therefore surfaces are treated very gently. Wear and tear resulting from the use of steel brushes, scrapers and other blasting materials is avoided. 
    • Improved production quality - Dry ice blasting often allows for your production equipment to be cleaned while in operation without a need for dismantling or costly downtime. 

Dry Ice Blasting is a Three-Step Process

    • Kinetic - When Dry ice pellets are accelerated in a jet of compressed air and strike a surface at the speed of sound, they crack and loosen the coating of the surface being treated. 
    • Thermal - The low temperature of dry ice pellets (-79 degree C/110 Degree F) makes the coating brittle, cracks it and loosens it. This allows dry ice to permeate the coating. 
    • Sublimation - dry ice penetrates the coating and immediately sublimes (passes directly from solid to vapor state). This results in a 700-fold increase in volume, an explosive effect that lifts the coating off the surface.

Hurricane Storm Damage

3/7/2017 (Permalink)

Hurricanes are large, spiraling tropical storms that can pack wind speeds of over 160 mph and unleash more than 2.4 trillion gallons of rain a day.The difference between a tropical storm and a hurricane is wind speed – tropical storms usually bring winds of 36 to 47 mph, whereas hurricane wind speeds are at least 74 mph. High winds are a primary cause of hurricane-inflicted loss of life and property damage. Another cause is the flooding resulting from the coastal storm surge of the ocean and the torrential rains, both of which accompany the storm.

Ways to Protect your Home

  • Brace your garage door to prevent more-extensive damage
  • Secure your windows and doors
  • Protect your roof
  • Trim your trees
  • Take inventory
  • Update your insurance

SERVPRO of Tarrytown/Elmsford's trained technicians are available 24/7 to assist with your cleanup and restoration needs,  call (914)358-9000! 

Flash Flooding

3/7/2017 (Permalink)

Floods are among the most frequent and costly natural disasters in terms of human hardship and economic loss. As much as 90 percent of the damage related to all natural disasters (excluding droughts) is caused by floods and associated debris flows. Most communities in the United States can experience some kind of flooding. Over the 10-year period from 1988 to 1997, floods cost the Nation, on average, $3.7 billion annually. Flash floods occur within six hours of a rain event, or after a dam or levee failure, or following a sudden release of water held by an ice or debris jam, and flash floods can catch people unprepared. You will not always have a warning that these deadly, sudden floods are coming. So if you live in areas prone to flash floods, plan now to protect your family and property. 

Know the Difference Between Watches and Warning

A National Weather Service (NWS) WATCH is a message indicating that conditions favor the occurrence of a certain type of hazardous weather. The NWS Storm Prediction Center issues such watches. Local NWS forecast offices issue other watches (flash flood, winter weather, etc.) 12 to 36 hours in advance of a possible hazardous-weather or flooding event. Each local forecast office usually covers a state or a portion of a state.

An NWS WARNING indicates that a hazardous event is occurring or is imminent in about 30 minutes to an hour. Local NWS forecast offices issue warnings on a county-by-county basis. 

Plan for a Flood

  • Develop a Family Disaster Plan. Please see the "Family Disaster Plan" section for general family planning information. Develop flood- specific planning.
  • Contact your local Red Cross chapter, emergency management office, local National Weather Service office, or planning and zoning department about your area's flood risk.
  • Knowing the elevation of your property in relation to nearby streams and dams will let you know if forecasted flood levels will affect your home.

SERVPRO of Tarrytown/Elmsford's trained technicians are available 24/7 to assist with your cleanup and restoration needs,  call (914)358-9000! 

Preventing an Ice Damming!

3/2/2017 (Permalink)

ICE DAMMING - An ice dam is a ridge of ice that forms at the edge of a roof and prevents melting snow (water) from draining off the roof. The water that backs up behind the dam can leak into a home and cause damage to walls, ceilings, insulation, and other areas.

The article put out by www.weather.gov, shows how you can prevent or minimize the chances of getting an ice dam.  We have had some nice warm weather up until now, but its better to be safe then sorry. Take a look at the article by clicking the link below:

http://www.weather.gov/grr/roofIceDams

By installing extra insulation in your attic, adding roof cables to your soffits and gutters and making sure your gutters and down spouts are cleared you can help keep yourself and your home out of the path of water damaged ceilings, walls, floors or even flooded basements.  

Stay tuned for more information on staying prepared this winter!

Harmful waste DO's and DON'TS

3/2/2017 (Permalink)

SERVPRO is a Franchise company with over 38 years of leadership. Our track record of results has earned us trust of the insurance industry, countless homeowners, and in one unforgettable instance, even the Pentagon. 

SERVPRO Franchise professionals are a team of specialists, trained to professionally clean your home and personal Belongings. 

What Can the Costumer do before there is any professionals around to help? SERVPRO has some tips for you. 

Harmful Waste DO'S

  • Stay out of affected areas.
  • Call emergency service personnel if the situation is life-threatening. 
  • Treat all bodily fluids as if they are contaminated

Harmful Waste DON'TS 

  • Attempt cleanup of any time. 
  • Touch or handle items that might contaminated with bodily fluids. 

These Emergency Tips will assist you in taking the proper action until your SERVPRO Franchise Professional arrives. Follows DO's and DON'TS to reduce damage and increase the chances of a successful restoration. 

 

Water Damage DO'S and DON'TS

3/2/2017 (Permalink)

SERVPRO is a Franchise company with over 38 years of leadership. Our track record of results has earned us trust of the insurance industry, countless homeowners, and in one unforgettable instance, even the Pentagon. 

SERVPRO Franchise professionals are a team of specialists, trained to professionally clean your home and personal Belongings. 

What Can the Customer do before there is any professionals around to help? SERVPRO has some tips for you. 

Water Damage Clean Water DO'S

  • Shut off the source of water if possible or contact a qualified party to stop the water source.
  • Turn off circuit breakers for wet areas of the building, when access to the power distribution panel is safe from electrical shock. 
  • Remove as much excess water as possible by mopping and blotting.
  • Wipe excess water from wood furniture after removing lamps and tabletop items.
  • Remove and prop up wet upholstery cushions for even drying.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting. 
  • Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture. 
  • Use wooden clothespins to keep furniture skirting off damp floors. 
  • Hang draperies with coated hangers to avoid contact with wet carpeting or floors.
  • Hang furs and leather goods to dry separately at room temperature.

Water Damage Clean Water DON'TS

  • Enter rooms with standing water where electrical shock hazards may exist.
  • Enter affected areas if electrical outlets, switches, circuit breakers or electrical equipment are exposed to water. Always avoid electrical shock hazards.
  • Leave books, newspapers, magazines or other colored items on wet carpets or floors to cause staining. 
  • Leave oriental rugs or other colored rugs on wet wall-to-wall carpets to cause staining. 
  • Use your household vacuum cleaner to remove water possibly causing electrical shock or damage to the vacuum cleaner.
  • Use TVs or other appliances while standing on wet carpets or floors, especially not on wet concrete floors.
  • Turn on ceiling fixtures if ceiling is wet or enter rooms where ceilings are sagging from retained water.

Water Damage Contaminated Water DO'S

  • Avoid all contact with sewage and items contaminated air.
    • Spread contaminated water by walking unnecessarily on damaged or wet areas.
    • Turn on the HVAC system if there is a possibility of spreading contaminated air. 
    • Use household fans to dry the structure and spread contaminants. Wash your hands thoroughly after contact with contaminated items. 

Water Damage Contaminated Water DON'TS

      • Spread contaminated water by walking unnecessarily on damaged or wet areas.
      • Turn on the HVAC system if there is a possibility of spreading contaminated air. 

       

      These Emergency Tips will assist you in taking the proper action until your SERVPRO Franchise Professional arrives. 

     

Emergency Water Damage Process

3/2/2017 (Permalink)

Our number one goal is returning damaged areas and items to preloss condition, doing all we can to make it “Like it never even happened.” 

ONE HOUR: Within one hour from notice of loss, a SERVPRO Franchise Professional will contact you to arrange for service. You’ll know help is on the way!

FOUR HOURS: Within four hours of loss notification, a SERVPRO Franchise Professional will be on-site to start mitigation services. The key to reducing damage and saving money is responding quickly to your damage.

EXPLANATION: A trained, uniformed and equipped SERVPRO® Franchise Professional will walk you through the job process step-by-step, explaining what to expect and the anticipated outcome.

PRETESTING: A SERVPRO Franchise Professional will begin pretesting for restorability, working from the source of the damage outward.

EIGHT HOURS: Within eight business hours of on-site arrival, a verbal briefing of the scope will be communicated to the appropriate person, normally your adjuster or property manager.

CLEANING & RESTORATION: SERVPRO Franchise Professionals will work neatly and efficiently to help you regain control of your property when a damaging event has taken over. They will use state-of-the-art restoration techniques to ensure your property is taken care of right the first time.

FINAL WALK-THROUGH: After the work has been completed, a final walk-through will be conducted with you to help ensure your satisfaction.